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3 Innovative Ways Healthcare Businesses Use Tech To Improve The Patient Experience

by May 27, 2025
written by May 27, 2025

The healthcare industry is one of the largest proponents of technology use throughout the workplace. It’s an industry filled with some of the most advanced tech out there, but how are modern healthcare businesses using different types of technology to improve the patient experience? As you take a closer look at this topic, you quickly notice a few key standout implementations.

Wearable Tech To Monitor Patients

Healthcare businesses embrace the Internet of Things through wearable technology. Devices such as smartwatches or health trackers provide constant information to doctors and healthcare specialists from the patients themselves.

This has dual benefits:

It enables healthcare professionals to deliver personalized services based on data from wearable technology.
It can keep patients out of hospitals and healthcare facilities by helping them understand and manage their health.

In both use cases, this technology is revolutionary. We’re beginning to see more healthcare businesses either prescribe or recommend wearable tech to patients, and it will continue to yield benefits.

Telehealth Provides Remote Healthcare Services

The rise of telehealth services came during the global pandemic in 2020. Since then, more patients want to obtain virtual healthcare services because it’s more convenient. Healthcare businesses have adapted to this demand by prioritizing telehealth in various aspects of their organizations.

From an administrative standpoint, it’s commonplace for a medical business to consider a healthcare virtual assistant these days. It’s a convenient solution that lets the business provide virtual calls or appointment consultations to patients, making simple services more accessible.

Many healthcare companies go a step further and provide various services through text messaging, video calls, etc. Examples include:

Online prescription services
Text-based mental health counseling
Video appointments

Telehealth will only get more popular, which means businesses must utilize this technology to the best of their abilities. Many already do, yet it’s exciting to see where the future of telehealth will lead us.

Smart Beds That Adapt To Patients’ Needs

On the more advanced scale, healthcare businesses have started to implement smart beds into hospitals and other medical facilities. Like all smart technology, a smart hospital bed provides numerous key functions through automation. Some of these could be:

Automatically adjusting the bed height/angle based on how the patient moves.
Delivering heating or cooling through the bed, depending on the patient’s body temperature.
Constantly monitoring vital signs and sending the data to doctors.

There’s seemingly no end to the possibilities a smart bed can create, which is why it’s one of the most exciting emerging trends in the healthcare technology space. Like every smart device, the functionalities will only get better and be more useful as this technology develops and continues to learn .

It’s evident that the healthcare industry is a pioneer for new technologies. You can look back through generations to find many instances of a healthcare company doing something or using innovative tech before anyone else. The examples above showcase the possibilities when a healthcare business embraces technology; the bottom line is that it will only ever improve the patient experience.

The post 3 Innovative Ways Healthcare Businesses Use Tech To Improve The Patient Experience appeared first on IoT Business News.

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